Privacy Policy / Privacy Notice
Last updated: Oct 2021
Timberhill Enterprises Ltd t/a Voodoo Daddy’s Showroom has a deep respect for your privacy. We acquire and retain only the minimum amount of personal data necessary in order to create the best possible relationship and service for you. We only use your data in accordance with the ways in which it was intended when you first provided it to us. If you have any questions on this policy please contact us at: voodoodaddysshowroom@gmail.com
Cornerstones of our Policy
- We acquire and retain only the minimum amount of data necessary in order to create the best possible relationship and service for you.
- We only use your data in accordance with the ways in which it was intended when you first freely gave it to us, and in correspondence to your own enquiries about our service, which can be determined as “legitimate interest”.
- We will delete your data when it is no longer needed and can remove it upon your request.
- All of your data will be processed and stored securely and encrypted wherever possible.
For the definition of terms used within this Privacy Policy please refer to the ICO website or look at the General Data Protection Regulation (“GDPR”). We are happy to answer any questions you have about this Privacy Policy. Email us at voodoodaddysshowroom@gmail.com
What information does Timberhill Enterprises Ltd. hold of yours?
At times, we may collect some (or all) of the following details: your name, phone number, email address, IP address, social identifiers (for example, age, gender, socio-economic status), data provided by cookies and other similar technologies. We may also collect registration and system data, your transactional history, contact permissions and service preferences, but you will be expressly asked for your permission before this information is captured.
We may also retain, where appropriate, security credentials for certain cloud-based applications, or social networks, and existing website and analytics login details in order to execute our deliverables.
All of your data will be processed and stored securely and encrypted wherever possible.
Why are we collecting this information of yours?
Fundamentally, this data is captured in order to improve the relationship we (Timberhill Enterprises Ltd.) have with you (our website visitor or service user). That channel is the only one the data flows between and we promise to never pass any of your details on to anybody outside of our own organisation.
So how do we make these improvements? We use your data to refine our offering to make it a better fit for you. We use analytics data to track your journeys through our website, although you are never explicitly identifiable by these analytics; just broader details about your location, interest preferences and so on.
We may use your data to communicate with you, but only in those ways which you have expressly allowed us to. If at any time you wish to terminate these lines of communication, the data is yours to remove.
How do I opt out, or remove my details?
For automated email correspondence, we use a third-party email client and every email comes with the option of Unsubscribing, found in the body of the email.
If you have registered your details through our website, you will be able to log on – the links are accessible from the top and bottom of every page of our website – and delete your account.
Stuck? If you have any concerns at all about the retention of your details and would like us to remove them, email voodoodaddysshowroom@gmail.com and we’ll be happy to do it for you.
How long do we keep your data for?
Unless otherwise requested, we will hang on to your data for six years from the time you first gave it to us. We may perform an audit before that date and remove any email addresses which we deem to be redundant. We may contact you once before removing you, to make sure you’re happy to be removed.
What about cookies?
We do use cookies on this website, and it’s for the purposes we stated above; for the improvement of our services and relationship with you. These can be split into those we use directly, and other, third-party cookies.
First-party cookies: this is primarily the use of Google Analytics, which is a GDPR compliant service. We use this information solely for the purposes of monitoring and improving our website.
Third-party cookies: Facebook, Instagram, Twitter, YouTube and other social platforms all have the ability to track usage on our website, although we use them infrequently. These services, like the Facebook Pixel, are again used to monitor usage of our website and gain a better understanding of our customers. This does, of course, mean that we are trying to build intelligence to sell our services, but we are always explicit about the way in which we operate our sales channels.
You can also see Google Analytics privacy policy here: https://policies.google.com/privacy
What’s accessibility like at your venue?
The pizza joint, main bar and toilets are on the ground floor. The venue, toilets and a second bar are all in the basement (two flights of stairs – approx. 1.5m width with bannister).
How do I go about requesting a refund?
The quickest way to go about getting a refund is to request one directly with Eventbrite – https://www.eventbrite.co.uk/support/articles/en_US/How_To/can-i-get-a-refund
If you’re struggling with this you can also email the venue manager directly at pizzaclubpromo@gmail.com
Do you have veggie and vegan options?
Yes we have a delicious plethora of veggie and vegan pizzas!
Is there parking at the venue?
Unfortunately not. There’s a variety of options for parking near to the venue though including St Andrews and Rouen Road.
What are the timings for your events?
Doors will normally be around 7pm with the first act around 7.30pm. Curfew is 11pm. This may vary so check the individual events for more accurate details.
How do I get in touch to discuss hiring the live venue?
Email us at pizzaclubpromo@gmail.com
Venue & Events: pizzaclubpromo@gmail.com
Bar & Pizzas: jackvoodoos@gmail.com